This topic will help you change your email settings. For help changing your password, click here.

 

Changing your email settings

By default, email invitations and reminders are sent to participants from NoReply@mhs.com.  However, this address does not allow participants to reply to the email if they have any questions.

To allow participants to reply to your email, you can change your email settings in two separate locations:

CHANGES MADE ON THE ACCOUNT SETTINGS PAGE WILL APPLY TO ALL SUBSEQUENT INVITATIONS/REMINDERS SENT FROM THE TALENT ASSESSMENT PORTAL, while CHANGES MADE ON THE INVITATION REVIEW PAGE WILL ONLY APPLY TO THAT BATCH OF PARTICIPANTS BEING INVITED.

 

 

To change email settings on the Account Settings page

  1. Click Account Settings on the right side of the home page.




    The account settings page appears.

  2. Scroll down to the email settings section and click Change.

    The Enter Email Information dialog box appears.


  1. Three options are presented: (A) Use the default NoReply@mhs.com, (B) Use a different display name and return-email address, and (C) Use a custom email address for all communication.

    Select one of these options by performing the relevant steps below.


    OPTION ONE: Send all invitation and reminder emails from NoReply@mhs.com

    1. Select Use the default NoReply@mhs.com.

    2. Click Ok.

    3. Click Save Changes.

OPTION TWO (RECOMMENDED): Display your name in the email header and give participants the ability to reply

  1. Select Use a different display name and return-email address.

    When this option is selected, the screen changes to show editable text boxes for the Display Name and Reply-To Email address.




  2. Enter a name in the Display Name text box. This could be your own name, the name of your department, or the name of your company. The name you enter will appear in the header of all invitation emails and reminders sent to participants.

  3. Enter an email address in the Reply-To Email text box. If a participant replies to the invitation or reminder, their reply will be sent to the address you enter. (Note that the invitation/reminder will still be sent from NoReply@mhs.com. The email adress you enter will only be used if the participant chooses to reply.)

  4. Click Ok.

  5. Click Save Changes.

OPTION THREE: Use a custom email address for all invitations and reminders

  1. Select Use a custom email adress for all communication.

    When this option is selected, the screen changes to show a number of editable text boxes relating to your outgoing mail server.




  2. Contact your IT department and have them enter the applicable information. NOTE THAT THESE SETTINGS SHOULD ONLY BE CHANGED BY QUALIFIED TECHNICAL PROFESSIONALS, AND THAT THE OUTGOING MAIL SERVER DOES NOT SUPPORT EMAIL PROVIDERS WORKING ON TLS 1.2 (OUTLOOK, GMAIL,ETC.).

  3. Click Ok.

  4. Click Save Changes.

 

To change email settings on the Invitation Review page

When you invite a participant to take an assessment on the Talent Assessment portal, by default they will receive an email invitation from NoReply@mhs.com. However, this address does not allow participants to reply to the email if they have questions.

If you want participants to be able to email you back, follow these steps. (NOTE: THIS PROCEDURE ONLY APPLIES TO THE PERSONAL INVITATION PROCESS.)

  1. Select Invite > Personal Invitation.

  2. Enter participants (and raters, if applicable) as you normally would.

  3. When you get to the Invitation Review page, look at the block of text on the right that indicates the email address the invitations will be sent from.




  4. Click here in that block of text.

    A pop-up message appears that shows editable text boxes for the Display Name and Reply-To Email address.



  1. Enter a name in the Display Name text box. This could be your own name, the name of your department, or the name of your company. The name you enter will appear in the header of all invitation emails and reminders sent to participants.

  2. Enter an email address in the Reply-To Email text box. If a participant replies to the invitation or reminder, their reply will be sent to the address you enter. (Note that the invitation/reminder will still be sent from NoReply@mhs.com. The email adress you enter will only be used if the participant chooses to reply.)

  3. Click Use this email setting.

    The Display Name and Reply-To Email address you entered are now displayed on the review page. Check to make sure that they are accurate.

Note that changes you make to the display name and reply-to email address will only apply to this batch participants (and raters, if applicable). If you want to use a custom display name and reply-to address that applies to all invitations, click Account Settings on the home page and follow the procedures listed above.