Part V: creating the EQ-i 2.0 and EQ 360 2.0

UK and Ireland Norms

What Effect Does the Professional Norm have on EQ-i 2.0 Scores?

Scoring a client’s EQ-i 2.0 results with the Professional Norms will generally result in lower scores than those obtained using the General Population Norms. The decrease is not always the same from one subscale to the next or from one score to the next.

Example 1 illustrates the effect on scores of using the different norm groups for Ann, a 30-year-old Management Consultant based in London, England. When Ann’s coach scored her EQ-i 2.0 results with the UK and Ireland General Population Norms, many scores were in the High range (i.e., ≥ 110), including the Total EI score. This means that when Ann is compared to the general UK and Ireland population, she has emotional intelligence that is higher than typical. In contrast, when Ann’s coach re-scored her EQ-i 2.0 results using the UK and Ireland Professional Norms, her scores mostly fell in the Average range (her scores decreased by 2 to 8 points, depending on the scale). This means that Ann’s emotional intelligence is fairly typical when compared to other professionals in UK and Ireland.