Part I: Getting Started with the EQ-i 2.0

Introduction

Contents of this Handbook

This handbook is divided into five parts to help you move through the EQ-i 2.0 and EQ 360 2.0 planning, assessment, and follow-through processes. A summary of each part is provided in Table 1.8.

Table 1.8. Using this Handbook

Part I:

Getting Started with the EQ-i 2.0

 Introduction Answers who, what, when, where, and why to administer the EQ-i 2.0 and EQ 360 2.0, and how they’re different from previous editions.

The Building Blocks of Emotional Intelligence

A brief history of emotional intelligence and why it’s useful in organizations.

The EQ-i 2.0 Framework

Describes what the versions of the EQ-i 2.0 and EQ 360 2.0 measure, and the rationale for changes.

Part I!:

Administering a
Self-Report EQ-i 2.0

Planning the EQ-i 2.0 Assessment Process

 How to get the most out of the EQ-i 2.0 in your setting, including getting buy-in from key stakeholders and considering ethical cases.

EQ-i 2.0 Setup and Scoring

 How to prepare participants, invite them to take the EQ-i 2.0, and customize feedback reports.

Part III:

Administering a Multirater EQ 360 2.0

 Planning the EQ 360 2.0 Assessment Process How to get the most out of the EQ 360 2.0 in your setting, including selecting and preparing raters, and encouraging participation.
EQ 360 2.0 Setup and Scoring How to invite participants and raters to take the EQ 360 2.0, and generate multirater reports.

Part IV:

Using the Results

 Understanding the Results How the scores are determined and what they mean.
Giving Feedback Planning and conducting a productive debrief session with the respondent.
Coaching Fundamentals How to choose between group and individual development, and making the most out of development resources.
EQ-i 2.0 Case Studies EQ-i 2.0 application with real-world clients.

Part V:

Creating the EQ-i 2.0 and EQ 360 2.0

 Stages of Development Describes the conceptualization, pilot studies, data collection process, and why these stages result in a more predictive assessment.
Standardization, Reliability, and Validity Describes the standardization, reliability, and validity of the tools as well age, gender, and multicultural effects of the EQ-i 2.0 and EQ 360 2.0.